Speakers List - Technology Marketing & Innovation Forum


Jane Deal

IT Director

The Law Society

Following a Law degree and Bar Finals, Jane joined Barclays Bank in 1983 where she developed a wide range of experience and skills, including analysis, project management, marketing, strategy, and operational transformation.

Jane moved to the Royal National Institute of Blind People (RNIB) in 2005 as Head of Information and Knowledge Systems, transforming the IT function, developing much-needed partnerships with the business and improving the quality of project delivery.

From RNIB, Jane joined Citizens Advice as their first CIO; a role that brought significant challenges, including transformation of the IT function simultaneously with successful delivery of one of the largest and most complex Microsoft Dynamics CRM implementations in the UK.

Jane then chose to move into consultancy for a few years to broaden her reach, supporting a number of major charities and a government agency in business change, analysis and IT. She joined The Law Society in December 2016 as its first IT Director to take on the challenge of an ambitious IT transformation programme, including the transition from a shared service to TLS's own dedicated technology function. The programme has now evolved to support an all-encompassing business transformation - an exciting time for the Society!

James Foulkes

Director & Co-Founder

Kingpin Communications

One of the co-founders of Kingpin. James is always inquisitive about new technology and how it affects the world today.

James started his career on highly technical magazines (remember them?) before setting-up Kingpin and working with companies such as Apple, Oracle and Microsoft to enable them to fulfil their customer marketing goals. He has over 25 years' experience. In other words, he's an old head in a young dynamic industry.

At weekends he is a taxi service for his kids, or potentially gets to watch Spurs.

Nick Ioannou

Head of IT

Ratcliffe Groves Partnership

Nick Ioannou is an IT professional, blogger, author and public speaker on cloud and security issues, with over 20 years' corporate experience, including 15 years using cloud/hosted software as a service (SaaS) systems. As an early adopter of cloud systems, including BPOS, the first iteration of Office 365, he has been paying for the privilege of bug testing them ever since. Security bugs that aren't fixed end up becoming magazine articles in an attempt to get the vendor to take notice.

He started blogging in 2012 on free IT resources (http://nick-ioannou.com) currently with over 450+ posts. Author of 'Internet Security Fundamentals' and 'A Practical Guide to Cyber Security for Small Businesses' as well as contributing author to three 'Managing Cybersecurity Risk' books and 'Conquer The Web' by Legend Business Books.

Rhiannon Monks

CEO & Founder


Rhiannon is the founder and CEO of the Travltalk - the app that connects like-minded travellers so they can meet up, split costs and sell items they no longer need.

Prior to bootstrapping her app, Rhiannon spent 10 years working across all types of digital technologies - with Nokia, Intel, Leap Motion and HTC Vive in London, as well as looking after digital and content marketing for Universal Pictures Canon, Nando's, Les Miserables The Musical in Sydney.

Rhiannon has also travelled to over 80 countries, been an Airbnb superhost in Sydney and learned how to code on the full stack course at General Assembly all of which come very handy when mapping out the Travltalk user experience.

Stuart Sumner

Editorial Director

Computing &The Inquirer

Stuart Sumner is Editorial Director of Incisive Media's technology-focused titles: Computing and The Inquirer. He oversees all content across print, web, tablet editions, rich media and events - including the IT Leaders' Dining Club and Computing Summits. During Stuart's tenure Computing has transformed from a print-reliant business to a bleeding edge multi-channel brand with an industry-leading events portfolio. Previously he spent 10 years as a programme manager in the IT industry, working for companies such as the BBC, COLT, Nortel Networks and Equant. As a journalist he has also worked for Time Out and IPC Media. He is a regular technology pundit and contributor to the BBC News Channel, as well as a published author.

Terry Willis

Director of Technology

Church of England

Working in various parts of technology for the majority of his working life Terry has seen the world transform from analogue to Digital several times now. Mostly he gives it a gentle helping hand but sometimes more of a firm shove in the right direction.

Terry currently leads technology for the Church of England. He has an unhealthy interest in the areas of Cloud Services, Security and Digital Anthropology in order to design agile, secure and modern workplaces and platforms.

Lindsay Willott


Customer Thermometer

Lindsay Willott is a serial entrepreneur. In 2011 she founded Customer Thermometer, a 1click email feedback solution. The idea was borne whilst she was running her successful marketing agency; response rates for customer surveys were dismally low but the market need for customer insight had never been higher. With billions of business emails being sent every year, Lindsay identified and developed a unique proposition - an integrated one-click traffic-light survey that customers would happily click, which would then organisations access to real-time customer sentiment across every interaction.

With Customer Thermometer's response rates often achieving 70+%, it's no wonder that the company is having huge success. It now has over 1,500 customers across 60+ countries. Its customers range from startups to the biggest brands in the world, including Fortune 500 and FTSE100 companies and brands such as Sonos, Dollar Shave Club, Glossier, Catbird and Leica. It has partnerships in place with over 50 helpdesks, CRM and Professional Services Automation providers, including Salesforce, Zendesk, ServiceNow and ConnectWise.

Tom Wright

Director of Content and Performance Marketing Services

Incisive Media

Tom Wright is Director of Content and Performance Marketing Services at Incisive Media. As the title suggests he has responsibility for online lead generation, content syndication and content creation services across the technology, retail and institutional finance groups.

A twenty-year industry veteran, Tom came into the world of media via the Radio Times, sidestepped into tech publishing and content marketing and has stayed there ever since. Tom has held a variety of roles in the sector, in sales management, moving onto publishing, and now working in branded and unbranded content.

Tom launched Computing's primary research unit with the express aim of offering tech decision makers analyst grade data on the key trends affecting them in their day to day jobs, cutting through vendor hype to deliver actionable data and useful insight.

Research is conducted along MRS guidelines using individual in-depth interviews with senior IT practitioners, focus groups, and major quantitative studies. Since launch in 2010, the Computing research unit has steadily added to its original brief and now covers topics as diverse as Internet of Things, DevOps, Security and Risk Governance, Data Centre and Infrastructure, Open Source Adoption and IT Leadership, and of course trends in how technology is bought sold and marketed.


Paul Harvey

Group Sales Director

Incisive Media

Paul Harvey is Group Sales Director at Incisive Media.


More biography information to follow...